At Romsucces, operated by David Marcel Harris, we strive to process and ship your beauty orders as quickly as possible. Because of our rapid fulfillment process, the window for changes or cancellations is limited.
Important Timeframe: All requests for cancellations or modifications must be submitted within 12 hours of placing your order.
1. Order Cancellation
You may request to cancel your order within 12 hours of purchase, provided the order has not yet entered the processing stage at our Georgia fulfillment center.
Once the 12-hour window has passed or the order has been marked as "In Process," we are unable to cancel the shipment. In this case, please follow our Return Policy once the item arrives.
2. Order Modifications
If you need to change your shipping address, product size, or contact details, please email us within the 12-hour window.
- Address Changes: We can only update addresses if the package has not yet been handed over to the carrier.
- Product Changes: Subject to current stock availability in our Georgia warehouse.
3. How to Submit a Request
To ensure your request is handled before the order ships, please email us immediately with the subject line: "URGENT: Cancel/Change Order [Your Order Number]".
- Email: support@romsucces.com
- Include: Your full name and the specific details of the change.
4. Orders Already Shipped
If your order has already been assigned a tracking number, it cannot be canceled or changed. Romsucces is not responsible for incorrect shipping addresses provided by the customer that result in lost or undeliverable packages.
5. Contact Information
Our customer service team is available to assist you:
Romsucces
Owner: David Marcel Harris
Address: 2224 Granade Rd SW, Conyers, GA 30094, US
Support Hours: Mon - Fri, 8:00 AM - 5:00 PM (EST)
© 2026 Romsucces. Reliable Beauty Care in the United States.