Frequently Asked Questions (FAQs)

Last Updated: 2026-07-03

These FAQs summarize key policies for Romsucces at https://romsucces.com. For complete legal and operational details, review the full Shipping, Return & Refund, Payment, Privacy, Terms, Cookie, Disclaimer, DMCA, and Intellectual Property pages linked on our website.

General Questions

What is Romsucces?

Romsucces is an online store operated by Emanuel Maldonado (legal name: Romsucces). Romsucces offers physical products: Women Bags. We are committed to transparent policies, reliable shipping, and responsive customer support.

What products do you sell?

Romsucces offers physical products in the following categories: Women Bags. Each product page on https://romsucces.com shows descriptions, images, specifications, and prices before checkout.

How can I contact customer support?

• Email: support@romsucces.com
• Support Hours: Monday–Saturday, 8:00 AM – 7:00 PM EST
• Business Address: 436 Thompson St Fl 2, Stratford, CT 06615-5507, United States

Ordering and Payment

What payment methods do you accept?

We accept: PayPal, Visa, Mastercard, American Express, and Discover. All prices are listed in USD.

Is my payment information secure?

Yes — all transactions are processed through SSL/TLS encrypted secure checkout. We do not store complete card numbers on our servers.

Are taxes included in the price?

No — applicable taxes are calculated and added at checkout. Applicable tax rate: Varies by location. Final totals including tax and shipping are shown at checkout before payment.

What is your price match policy?

We do not currently offer price matching.

Shipping and Delivery

How long does order processing take?

Handling time is 1–2 business days after payment confirmation. Orders placed before 5:00 PM ET begin processing on the same business day. Please allow 1–2 business days for preparation before shipment.

How long does delivery take?

• Domestic transit time: 2–5 business days after shipment to United States (all 50 states and Washington, D.C.)
• International transit time: N/A

Total delivery time equals handling time plus transit time.

What are your shipping fees?

• Domestic: $6.99
• International: Not available — domestic shipping only
• Free shipping threshold: Not applicable
• Carriers: USPS, UPS, and FedEx

Will I receive a tracking number?

Yes — a tracking number is emailed once your order ships

Who pays customs and import duties?

Customs duties and import charges do not apply because Romsucces currently ships only within the United States

Returns and Refunds

What is your return window?

We accept returns within 60 days of delivery. Items must be unused and in original packaging.

How do I get a return label?

After your return request is approved, you may download and print a prepaid return shipping label at no charge from our returns portal or via the email we send you. Contact support@romsucces.com with your order number to start a return.

Who pays return shipping?

Romsucces covers return shipping for approved eligible returns by providing a prepaid return label.

Is there a restocking fee?

Restocking Fee: $0.00 — No restocking fee applies to eligible returns

How long do refunds take?

Refunds are processed within 5–7 business days to your original payment method after we receive and inspect the return.

Are exchanges available?

Yes — exchanges are available for eligible items within the return window

What items cannot be returned?

• Personalized items
• Final sale items

Order Changes and Cancellations

Can I cancel or change my order?

Orders may be cancelled or modified before they enter processing. Once processing begins (within 1–2 business days), changes cannot be guaranteed. Contact us before 5:00 PM Eastern Time (ET) on business days for same-day cancellation requests. Email support@romsucces.com with your order number if you need to cancel or modify an order. Modifications may not be possible after processing begins (1–2 business days).

Privacy, Legal, and Intellectual Property

For full details, review our Privacy Policy, Terms & Conditions, Cookie Policy, and Disclaimer on https://romsucces.com.

For copyright and intellectual property concerns, see our DMCA Policy (support@romsucces.com) and Intellectual Property Claim Policy (support@romsucces.com).